Missed reservations

Life happens. We get it.

If someone repeatedly reserves spots and doesn’t attend:

• They’re still welcome to train

• They just move to same-day booking for busy class times

This keeps things fair for everyone who’s ready to show up.

Priority resets quickly with consistent attendance.

Walk-ins & drop-ins

• Walk-ins are welcome when space allows

• Drop-ins and punch cards are tracked per class

• Unlimited members always get priority access when attendance is consistent

Why we do it this way

This system exists to:

• keep classes personal

• prevent overcrowding

• protect the experience for committed members

It’s not about penalties

It’s about respect - for your time and everyone else’s.